Frequently Asked Questions FAQ

Payments

2. Can I pay with cryptocurrency?

  • Yes, that is possible.

3. Can I pay by bank transfer?

  • That is not a problem. After placing your order, you must transfer the exact amount to our account (IBAN:DE21100180000176324040), using your order number as the payment reference.

4. Can I pay in cash?

  • Yes, you can pay with cash by sending the cash by mail to our company address. We recommend sending it only by registered mail or DHL parcel. We cannot be held liable for any loss.

5. What should I do if my payment failed?

  • Check all the information you entered for errors. If everything is correct and it still doesn't work, please contact us at: info@bubbatzseeds.de

6. Which payment method is the fastest?

  • All online payment systems are fast. Only sending cash by mail can take up to 5 business days. We recommend sending cash only by registered mail.

 

Orders

1. Why are the free seeds not shown in my shopping cart?

  • They will be automatically added at checkout. For an order value of €30 or more, you get 2 free feminized seeds; for €60 or more, 4 seeds; for €120 or more, 8 seeds.

2. How can I cancel an order?

  • If you wish to cancel an order, please contact us via the contact form.

3. Where can I check the current status of my order?

  • Log in to your account at www.Bubbatzseeds.de, where you will find all information about your order.

4. Will my order be shipped discreetly?

  • It will not be visible from the outside what is in the box. No order data will be displayed on the packaging. The sender's name will be: Naturals Spirits.

5. Will I receive a confirmation email after ordering and after payment has been received?

  • Yes, you will receive a confirmation email after you have placed an order and after your payment has been received.

6. Can I change my order after payment has been received?

  • Unfortunately, this is not possible. If you wish to change your order, please do so before you pay for the order.

7. Can I change my delivery address afterwards?

  • No, once you have completed your order, changing the delivery address is no longer possible. Please ensure your address is correct. If you still have problems, please do not hesitate to contact us.
     

Delivery and Shipping

1. When will my package be delivered?

  • We offer 3 shipping methods: Standard Mail (Warenpost), Registered Parcel, and DHL Parcel. Standard Mail (Warenpost) takes 1-2 days, Registered Parcel usually takes 1-3 business days. DHL Parcel usually takes 1-3 business days.

2. How long does it take for my order to be shipped?

  • It takes us 1-2 days to ship the order. We do our best to send your order as quickly as possible.

3. What if my order cannot be delivered?

  • Please contact us at: Bubbatzseeds@gmail.com

 

Products

1. How do I know if my plants are male or female?

  • Male plants produce pollen sacs during flowering and also show faster growth. Female plants produce the familiar buds during flowering.

2. What are autoflowering seeds?

  • With autoflowering seeds, you don't need to change the light hours to make them flower. It is sufficient if the plants receive up to 20 hours of light per day.

3. What is the difference between photoperiod and autoflowering? 

  • Autoflowering seeds do not need a change in the light cycle; they start to flower automatically. Feminized seeds, on the other hand, require the light cycle to be changed from 18/6 to 12/12 for them to start flowering.

4. What are feminized seeds?

  • Feminized seeds produce 99% female plants. Many growers stick with feminized seeds because they don't need to be selected.

5. How should I store my seeds?

  • In a cool, dry, and dark place, so the germination capacity remains intact for years.

6. Do cannabis seeds go bad?

  • Seeds are organic; they can spoil if stored incorrectly, due to high humidity, heat, etc. Under perfect storage conditions, seeds can last for several years without problems.

7. What is Fast Flowering (FF)?

  • Fast Flowering are 100% light-dependent and very fast-flowering strains that bloom according to the photoperiod. The flowering time is shorter than with normal photoperiod strains.